SJ

Support Tickets

Manage customer support requests and issues

Open Tickets

2

In Progress

2

Resolved

1

Total Tickets

5

TK-001
openhigh priorityPayment

Payment processing issue

Customer payment failed during checkout process

Emma Wilson
Assigned to Support Team
Created 2024-01-15 10:30 AM
3 messages

Last updated: 2024-01-15 2:45 PM

TK-002
in progressmedium priorityTechnical

Appointment booking not working

Unable to book appointments through the mobile app

Michael Brown
Assigned to Tech Support
Created 2024-01-14 3:20 PM
5 messages

Last updated: 2024-01-15 9:15 AM

TK-003
resolvedlow priorityFeature Request

Request for new service category

Would like to add massage services to the platform

Sarah Davis
Assigned to Product Team
Created 2024-01-13 11:45 AM
8 messages

Last updated: 2024-01-14 4:30 PM

TK-004
openhigh priorityScheduling

Staff scheduling conflict

Double booking issue with staff member availability

James Miller
Assigned to Operations
Created 2024-01-15 8:15 AM
1 messages

Last updated: 2024-01-15 8:15 AM

TK-005
in progressmedium priorityData

Customer data export request

Need to export customer data for accounting purposes

Lisa Anderson
Assigned to Data Team
Created 2024-01-12 2:30 PM
4 messages

Last updated: 2024-01-14 1:20 PM

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